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Home > News > Videoscope’s Common Troubleshooting and Q&A After Service
Videoscope’s Common Troubleshooting and Q&A After Service


As NDT instruments,Coantec Industrial Videoscope,who’s design and quality is very innovative,needs maintenance timely.The following problems may faced by you in the long term using.Now you can check your lover instrument by yourself.

1.M3-6 industrial glimpse no image.

Cause: bad contacts; camera damage; improper use (such as the front fell to the ground).

Approach: Shutdown the instrument first, and then re-install the instrument and contact with our company.


2.M3 industrial videoscope series can not turn around.

Cause: Pulling device collapses.

Approach: contact with our company.


3.M3-28/38 Industrial videoscope camera blurred.

Cause: camera drop into the water, camera front stains attached.

Approach: wipe the lens; sent it back to our company to deal with.


4.M3-28/38 industrial videoscope has no brightness.

Cause: LED board burned out.

Approach: send back the company to deal with.


5.M3-28/38 inadequate illumination of industrial videoscope.

Reason: wear-resistant tube is squeezed, optical fiber damage.

Approach: send it to our company to deal with.


6.M3-6 industrial videoscope’ s LED is not bright or insufficient illumination.

Cause: The front end is squeezed and displaced .

Approach: send it to our company to deal with.


7.M3-6 industrial videoscope rotation direction is not good.

Reason: wear-resistant tube fixtures loose.

Approach: send it to our company to deal with.


8.E5 videoscope has no image.

Cause: bad camera, improper use of the customer (such as the front fell to the ground).

Approach: send it to our company to deal with.


9.E5 video videoscope can not be turned on.

Cause: The battery is dead; the battery is damaged (no voltage).

Approach: to charge the battery. Replace the new battery.


10.E5 video videoscope can not turn around.

Cause: Pull device collapses.

Approach: send it back the company to deal with.


Is it need to charge maintenance costs for Coantec industrial videoscope ? Usually,Coantec's product warranty is  one year (except for special contract), the warranty period of equipment and non-human-caused instrument failure are in the warranty range. If it is out of warranty period or man-made damage, we will charge maintenance costs according to the company unified after-sales maintenance price.

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